1
Acceptance of Terms
By accessing and using the Grill & Chill website and ordering platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2
Our Services
Grill & Chill provides an online food ordering platform that allows you to:
- Browse our restaurant menu and view item details
- Place food orders for delivery via WhatsApp
- Share your delivery location for accurate drop-off
- View your order history
- Install our Progressive Web App for faster access
3
Order & Payment
- All orders are placed and confirmed through WhatsApp
- Menu prices are listed in Indian Rupees (₹) and may change without notice
- Payment is handled at the time of delivery (Cash on Delivery)
- We reserve the right to refuse or cancel orders at our discretion
- Order confirmation is subject to item availability
4
Delivery
- We offer free delivery on all orders within our service area
- Delivery times are estimates and may vary based on demand and location
- You must provide accurate delivery details (address, phone number, landmarks)
- We are not responsible for delays caused by incorrect address information
5
User Responsibilities
When using our platform, you agree to:
- Provide accurate and complete personal information
- Not misuse, abuse, or disrupt the website or ordering process
- Not place fraudulent or prank orders
- Be available at the delivery address when the order arrives
6
Intellectual Property
All content on this website — including the logo, design, menu images, text, and code — is the property of Grill & Chill. You may not copy, reproduce, or distribute any content without our written permission.
7
Limitation of Liability
Grill & Chill is not liable for:
- Allergic reactions — please check ingredients before ordering
- Delays or service interruptions beyond our reasonable control
- Losses arising from unauthorized use of your personal information due to your own negligence
8
Modifications
We may modify these Terms of Service at any time. Continued use of our platform after changes constitutes acceptance of the updated terms. We encourage you to review this page periodically.
9
Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.