1
Information We Collect
When you place an order through Grill & Chill, we may collect the following information:
- Name — to identify your order
- Phone Number — so our delivery team can reach you
- Delivery Address & Location — to deliver your food to the right place
- Order Details — items you selected, customizations, and preferences
- Device Information — basic browser/device data for a better experience
2
How We Use Your Information
We use your personal information solely to:
- Process and deliver your food orders accurately
- Contact you regarding your order status or updates
- Improve our menu, service, and overall experience
- Send promotional offers (only if you opt in)
- Maintain order history for your convenience
3
Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. Your data may only be shared with:
- Our delivery team — to fulfill your order
- WhatsApp — when you choose to place orders via WhatsApp
- Supabase — our secure database provider for storing order and menu data
- Map services — to pinpoint your delivery location accurately
4
Cookies & Local Storage
We use browser local storage to:
- Remember your cart items between visits
- Cache the menu for faster loading and offline access
- Store your order history locally on your device
We do not use tracking cookies or third-party analytics that monitor your browsing behavior.
5
Data Security
We take reasonable measures to protect your personal information, including:
- Encrypted connections (HTTPS) for all data transmission
- Secure cloud-based database infrastructure
- Limited access to personal data (only authorized staff)
While we strive to protect your data, no method of transmission over the internet is 100% secure.
6
Your Rights
You have the right to:
- Access — request a copy of the data we have about you
- Correction — ask us to update inaccurate information
- Deletion — request removal of your personal data
- Opt-out — unsubscribe from promotional messages at any time
7
Children's Privacy
Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
8
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.